We are proud to offer global shipping!  We have local distribution in the Continental United States to ensure a timely delivery with minimal duty and taxes. We hope to have Pehr in every child’s room in the world, so if you don't see your country on our list, send us an email! 

Shipping to the Continental US or Internationally? Shop here.

Shipping to Canada? Shop here.

We’d love to chat! Please contact us here. If you are unable to reach us, one of our Customer Care Associates will be in touch with you within 24 - 48 hours.  They are available Monday to Friday, 9.30 am to 4pm EST.

Sometimes, there really can be too much of a good thing! And due to technical restrictions, we’re unable to combine promo codes on orders. Discounts cannot be applied to previous orders or combinable with any other offers.

Absolutely! You can do so on the Checkout page. Simply click the “This is a gift” and type away.  And don’t worry, there will be no prices listed on the packing slip of your order.

Our team makes it a priority to ship your order out ASAP, If you need to cancel your order or change a shipping address, please reach out to us at customercare@pehr.com as soon as possible. We cannot guarantee the change can be completed, but we will do our best to help. Once the order has been shipped, we are unable to make changes.

Kindly Note, we are not responsible for re-shipping packages that did not have the correct shipping entered upon checkout.

Yes, we do offer gift cards in different denominations, you can purchase one directly here.

Our gift cards with gift notes are sent to the recipient right after the transaction has been completed!

Unfortunately, we do not offer same day shipping or local delivery at this time. 

We wish! But sorry, we aren’t able to delivery to P.O. Boxes as all domestic packages are delivered using Canada Post. 

Your order will generally arrive within 7-12 business days, depending on your location.

As soon as your order is placed, it heads off to our fulfillment center right away to get packed up! It will usually ship within 2 business days. Once it leaves our fulfillment center, it should arrive to you within 7-12 business days, depending on your location.

Our team takes a much-deserved vacation on weekends and national holidays, so orders placed on those days will be shipped the following business day.

We will happily accept returns and exchanges, within 30 days from the purchase date on all items, excluding Sale Items, Gift Cards and Furniture.  All returns should be in original product packaging and unused condition to be eligible for a refund (excluding your original Shipping & Handling Fees). 

Returns incur a $8 shipping label fee, which is deducted from your refund once your return has been processed. This fee is waived for exchanges. A pre-paid return label will be provided once the return or exchange is initiated.

Please note that all Sale Items are FINAL SALE and are not eligible for exchange or return. 

Swimwear - Returns and exchanges will be accepted on swimwear only if the hygienic protection is still attached.

Sets - All Clothing Sets, On The Go Sets, Storage Sets and Gift Sets must be returned together and individual items within a set cannot be returned or exchanged on their own. 

Gift With Purchase - Any gifts with purchase received are non-refundable and are not exchangeable for another item or different color or print.

You can begin your return process here. You will need your order number which is located in the top right hand corner of your packing slip. It begins with CA #.

Once our fulfillment center has processed the return, you’ll receive a confirmation email and your refund will be issued (less shipping and handling). Please allow 3-5 business days processing by your financial institution.

Any items received outside of the above noted parameters may not be eligible for a full refund and may be charged a re-stocking fee.

Yes! You can begin your exchange process here. You will need your order number which is located in the top right hand corner of your packing slip. It begins with CA #.

If you received an item as a gift and would like to return, you can do so within 30 days of the shipping date, please click here to begin!

Oh no! If you have received an incorrectly shipped or damaged product we ask that you kindly contact us so that we can fix the problem right away.

When contacting us, please provide photos of your damaged item/items and the packaging your order shipped in so we can best assist you! Please allow 24-48 hours for response.

You may find that sometimes our storage gets creases from shipping flat or that the Pom Poms need some fluffing! To get your storage perfectly perfect, watch our How-To video.

No, please do not wash your storage. All of our storage products are made from 100% heavyweight cotton canvas, which is naturally durable and stain resistant. Because the natural fibers will absorb moisture, nothing wet or damp should be left in them and they should not be washed. If needed, we recommend that you spot treat any stains with a dry or slightly damp cloth.

The best way to hang your mobile is from the ceiling with a small u-hook and clear fishing line. Make sure to use a string that will not easily break and adjust to your desired height. Just make sure to always keep well away from baby’s reach! 

Click here for more information on how to hang your mobile.

Let’s talk about it! We’re always excited to hear about the important work being done by our community and the organizations you all support. You can send your ideas to partnerships@pehr.com.

Our products are designed in Canada and ethically manufactured in India with a focus on sustainably produced natural materials and artisan craftsmanship.

We use all-natural dyes and treatments; this includes our softeners which gives our products that extra softness. You may also see variations in prints and fabrics due to the natural process we use. We don’t see these as flaws, but rather proof that each item has been made by hand for your little one. 

Since their founding, the Good + Foundation’s primary goal has been to provide low-income parents with essential tools – cribs, car seats, strollers, diapers – to maintain the health and safety of their children. Seventeen years later and nearly $42 million worth of items donated, their work has expanded to support the whole family - mothers, fathers, babies and older siblings.  We at Pehr are humbled to be able to join others in helping improve outcomes for families and offer long-term support to parents and children in need. For more about the Good+ Foundation, read on here.

As women and mothers running a business, we are most proud to be able to provide an enriching and supportive working environment for our female employees as well as choosing manufacturing partners that share our same values.

Partners like Care & Fair, who are dedicated to furthering the education of children and women in their communities. Because to us, education gives us knowledge on the world around us and changes it into something better. 

As of August 2019, Pehr no longer uses vinyl in our product packaging.  With a focus on reducing our carbon footprint, we are transitioning away from unnecessary packaging.

As some of our items still require packaging, like crib sheets and change pad covers, we are introducing draw string fabric bags, made from our excess fabrics, that we hope can be easily repurposed in your daily life.

We love sharing our product with like-minded Influencers. Please email us at partnerships@pehr.com

We love finding like minded brands and sharing them with our customers. Please email us at partnerships@pehr.com

Thank you for thinking of Pehr!  Please email us at partnerships@pehr.com

If you'd like to carry Pehr, please download our application form here. When ready, please email completed application to orders@pehr.com. Once submitted, a member of our team will get in touch soon to help finalize the details.

We currently do not have a retail location but it's on road map!